Axle training Limited, are committed to protecting your privacy and promise to collect, process and share your data safely and securely when you use us for employment opportunities, training or consultancy. Our Privacy Policy tells you how we do this and what your rights are. Any personal data processed in line with our Privacy Policy is controlled by us, as the data controller.


This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Our Privacy Promise


Transparency – We will always tell you what data we’re collecting about you and how we use it. We only share your data with trusted partners and will never sell your data.

Secure – We are committed to always follow industry best practices to ensure your data is stored safely and securely. We protect the confidentiality, accuracy and availability of the information we collect about you.

Control – We will always give you control over the marketing (i.e. offers of training and employment) you receive from us. You can choose the types of messages you receive and whether you want to stop receiving marketing communications.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle you're Personally Identifiable Information in accordance with our website.


What personal information do we collect from the people that visit our website?


When ordering, registering, booking an appointment on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.


When do we collect information?


We collect information from you when you fill out a form or enter information on our site.

Provide us with feedback on our products or services.


How do we use your information?


We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To improve our website in order to better serve you.

To allow us to better service you in responding to your customer service requests.

To administer a contest, promotion, survey or other site feature.

To ask for ratings and reviews of services or product



We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


  • Personal and contact information when you apply for a place on one of our courses, or employment opportunities (or update the information held from a previous application), including your name, address, email address, telephone number(s), social media username(s), title, date of birth, gender and security question answers, for example town of birth and mother’s maiden name. We may collect some of that contact information when you interact with us including via our office administration team.


  • Details (and copies) of your communications and interactions with us via our company office including by email, telephone (voice recordings), post and online via social media channels.


  • Copies of documents you provide to prove your identity (including driving licence and passport) when you are applying for employment, consultancy packages, or a place on a training course, or where there is a legal reason to request this from you.


  • Transaction details including payments from you for training courses, equipment and payments to you for work carried out.


  • Your financial information including your bank account details (which are sent to BACS) when payed by direct debit.


  • We may also receive personal data directly from you or from various third parties and public sources, including social media channels (if you interact with us through those channels), or other third parties including credit reference agencies.


  • How do we protect your information?


  • ‍Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

  • We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

  • We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.


Vendor Information:


All Company data is saved on a secure Hard Drive that one person has access to. Your company details and the contact information for the contact(s) at your company are saved for invoicing, HRMC returns. If you wish to remove/ update this data Contact


Customer information:


All personal data is saved on a secure Hard Drive that one person has access to.


Do we use ‘cookies'?




Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Keep track of advertisements.

• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. If users disable cookies in their browser:


If you turn cookies off it will turn off some of the features of the site.

Third-party disclosure


‍We do not sell, trade, or otherwise transfer to outside parties you're Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.



Third-party links


‍Occasionally, at our discretion, we may include or offer third-party products or services on our website/ on a training course or via email. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Cookies policy


A cookie is simply a technology for remembering something about you. Without cookies, a website is like a goldfish who loses its memory every time you visit a new page. Once you visit a new page, it doesn’t remember who you are. Now this can be a good and a bad thing. Without any memory, a website can’t do a lot of stuff. It can’t let you log in, because it forgets who you are. It can’t let you buy anything, because it forgets what you’re buying. But it also means it can’t track you. Some websites use cookies to remember what you do on their website, and to target ads at you. Some of those websites share their cookies, so that ads on one website know what you liked on another. This has scared a lot of people. Cookies aren’t automatically good or bad, but it’s worth understanding what you can do about them.

You can turn them off completely, which is a bit like banning all music to prevent another Justin Bieber album. Many websites simply won’t work.

A better option would be to turn off 3rd party cookies, which will stop most websites from sharing information about you. Some browsers – like Safari – do this automatically. Finally, you can take a deeper look into any websites which concern you. Most websites have policies that explain what they do, if you care to look.

Well, over 90% of websites use cookies. Cookies aren’t automatically good or bad, but it’s worth understanding what you can do about them.

How to disable cookies Click here


Our third party data processors


We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0.


Google (Privacy policy)

We have implemented the following:


Google Analytics cookies

Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on. ‍If you wish to opt out Click here


We use Set-more for booking appointments online. We store your Full Name, Company Name, Company Address or Personal Address, Email Address on a closed server located in our office in Erdington. If you would like to update or remove details you can do so at anytime by emailing This process normally takes about 3 days.


How we share your data with third parties:


We sometimes share the data we collect from you with the following trusted third parties:


  • Banks and payment providers – to set up a direct debit/debit on your account, to pay wages to you and to obtain payment of any amounts due to us.
  • Our IT system providers – in order to provide software to set up communications providers and to provide our systems to us, including for the purposes of hosting, support and software licensing.
  • Marketing service providers – to allow us to send email communications (including, for example, WhatsApp, Twitter, Instagram etc.)
  • Social media platforms – for the purpose of targeted advertising.
  • Professional advisers including lawyers, bankers, auditors and insurers – for the purposes of providing consultancy, banking, legal, insurance and accounting services.
  • Police or other such regulatory authority – as part of an investigation or otherwise for legal or regulatory purposes.
  • Dispute Resolution agencies – for the purposes of dealing with any complaints.
  • Credit reference agencies – for the purpose of checking the details that you have provided us with are correct and to comply with our regulatory obligations.
  • Auditors – to audit our systems and transactions for the purposes of ensuring efficiency, or regulatory or contractual compliance.
  • UK law enforcement agencies – for the purposes of ensuring that we comply with the law and have adequate security measures in place.
  • We will disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request. We do this in order to protect our rights, property or safety of our clients, employees or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


Users can visit our site anonymously.


Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above and in the navigation on our website.




You can turn off your cookies here


Stop Google analytics tracking here


How does our site handle Do Not Track signals?

We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Relevant legislation


Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regard to data protection and user privacy:


UK Data Protection Act 1988 (DPA)

EU Data Protection Directive 1995 (DPD)

EU General Data Protection Regulation 2018 (GDPR)


This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found bellow) for clarification.

Data controller


Data protection officer: Mr John Byrne


The data controller of this website is: Mr John Byrne


Company number:


Registered office: 71 Spring Lane, Erdington, Birmingham, B24 9BT


Email address:



In order to request a copy of the personal data that we hold about you, please send your request to the Data Controller at the above address. To enable us to verify your identity and process your request, you must include all of the following information and documentation with your request:

  • your full name;
  • the email address registered to your account;
  • a description of the data that you are requesting, including a date range;
  • a copy of your current and valid photo ID (e.g. passport photo page);
  • proof of your address in the form of a photocopy of a utilities or service provider bill; and
  • the date of the request.




Mr John Byrne

Changes to our privacy policy


This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log.


This Privacy Policy was last updated on 22nd May 2018


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Contact Us

Call John: 07968 099 972



Copyright © 2018 - Axle Training LTD | Terms | Privacy | Cookies



71 Spring Lane, Birmingham, West Midlands, B24 9BT


Copyright © 2018 - Axle Training LTD | Terms | Privacy | Cookies